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Posted

Hi, new user here!

So, it seems that the downloads page doesn't render correctly for me. It seems to appear "squished" or isn't properly loading for me and it cuts off stuff like screenshots and that.

I've tried two different browsers (Brave and Edge) and even tried to cleared the cookies but nothing has worked.

Downloading tables works fine, I just like to view the page proper if possible! Thanks to anyone that can possibly help.

vpusite1.png

vpusite2.png

  • Administrators
Posted

Looks like you are either on a low resolution device or possibly hitting the mobile version of the site.

Posted
16 hours ago, deadmanworking said:

@FishNCompany maybe try reducing the zoom factor for the web page to 90 or 80% or until the columns appear next to each other, then you should be able to see the screenshots as well. 

THIS WORKED, thank you so much. It was driving me crazy!

Posted

I have the same problem.  I don't think the site is designed correctly.  When you reduce the zoom to make the 2 columns appear, the text is too small to read comfortably, at least for me anyway.  ...So I have to constantly zoom in and out.  Plus when you zoom out to get the 2 columns, you will have to zoom back in when you visit other web sites.  In my opinion, this site should use the same zoom level as other web sites.

 

You can click on the button that says "Get Support" and a different view is displayed but it doesn't show the screenshots at all.  I don't understand why they call it "Get Support".  

  • Administrators
Posted
8 hours ago, GeorgeH said:

I have the same problem.  I don't think the site is designed correctly.  When you reduce the zoom to make the 2 columns appear, the text is too small to read comfortably, at least for me anyway.  ...So I have to constantly zoom in and out.  Plus when you zoom out to get the 2 columns, you will have to zoom back in when you visit other web sites.  In my opinion, this site should use the same zoom level as other web sites.

 

You can click on the button that says "Get Support" and a different view is displayed but it doesn't show the screenshots at all.  I don't understand why they call it "Get Support".  

I beg to differ that point, cause this is the 1st post about it , so you guys are in the 2%... If more guys chime in about it then there might be a issue with the site, but dont say its the site yet, might have been a update setting that was missed...Lets see what other have to say...Thanks guys

BTW site works here 100% so ..

 

Posted

I've been downloading from VPUniverse with Firefox, Chrome and Samsung mobile and I've never had a problem. The mobile site has always worked fine for me.

Posted
On 6/11/2025 at 8:28 AM, Dazz said:

Looks like you are either on a low resolution device or possibly hitting the mobile version of the site.


I thought the same thing and have triple checked but nope.
 

9 hours ago, Wildman said:

I beg to differ that point, cause this is the 1st post about it , so you guys are in the 2%... If more guys chime in about it then there might be a issue with the site, but dont say its the site yet, might have been a update setting that was missed...Lets see what other have to say...Thanks guys

BTW site works here 100% so ..

 

It could also be a weird resolution thing with my monitor, this isn't the first website that this has happened on.

  • Administrators
Posted

Unfortunately, this isn't something that I'm going to spend time on digging into.  I'm currently working on upgrading the site software very shortly, so tons of things are going to change in the not too distant future.

Posted
19 hours ago, Dazz said:

Unfortunately, this isn't something that I'm going to spend time on digging into.  I'm currently working on upgrading the site software very shortly, so tons of things are going to change in the not too distant future.

Absolutely fine with whatever comes in the future.

I'm just excited to be here and explore the world of Virtual Pinball.

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