Neuneuil Posted April 12, 2021 Posted April 12, 2021 One order on 09.03.2021, 3 PM, 1 Whatsapp, 1 messenger, and... NOTHING !!!! Close your site if you are too busy and if you can't ship anything anymore... Laurent.
GSadventure Posted April 16, 2021 Posted April 16, 2021 i ordered decals and flipper buttons. Both orders took around 4 weeks instead of the listed 5-7 days. But goods were absolute perfect and i will order again from his site.
Proelior Posted May 13, 2021 Posted May 13, 2021 I ordered 1x Pinscape Controller Freescale KL25Z & 1x Pinscape analogue Plunger Set from this company in february. Heard nothing for two weeeks so got in touch. They were apologetic and stated they had missed the order. They shipped it next day with a dpd tracking number. I tracked my parcel for 10 days when dpds site told me (Return to sender) Missing, incorrect, incomplete or illegible export documents. Another 5 days later the parcel was received back at german gaming supplies and signed for by them. After numerous attempts to contact them through there website and even an attempt on facebook I heard nothing back. Complete and utter silence. Then out of the blue I got an email asking me to rate the quality of the order I never received ! So now I have had to get in touch with my bank and claim the money back. Fortunately I was successful. I would avoid this company like the plague if you actually want your order to arrive.
movieguy Posted May 13, 2021 Posted May 13, 2021 I ordered a PIN2DMD from them awhile back and after a few weeks did not receive any information on my order. I sent and email asking about the status and did not get a response. A few days after that I sent an email requesting the order be canceled. When I didn't get any response to that email, I disputed the charge with my credit card company and was able to get my money back. I would not recommend this company. I eventually bought the PIN2DMD via the forums here and had a great experience, FWIW.
Matz11 Posted February 28, 2022 Posted February 28, 2022 On 5/13/2021 at 7:18 PM, movieguy said: I ordered a PIN2DMD from them awhile back and after a few weeks did not receive any information on my order. I sent and email asking about the status and did not get a response. A few days after that I sent an email requesting the order be canceled. When I didn't get any response to that email, I disputed the charge with my credit card company and was able to get my money back. I would not recommend this company. I eventually bought the PIN2DMD via the forums here and had a great experience, FWIW. I have the same problem
Matz11 Posted March 7, 2022 Posted March 7, 2022 I got my refund, thanks @Rappelbox ITALIANO Ho ottenuto il rimborso, grazie @Rappelbox
tatt Posted March 22, 2022 Posted March 22, 2022 ill say. I have ordered from them. Had no problems. took a min as its in another country. but products were solid!. and support was responsive. mail is screwed. war act. give the guy a break lol.. good guys here. seriously
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