mikoy Posted September 14, 2019 Posted September 14, 2019 Ordered a PIN2DMD "Evolution" from germangamingsupplies.com on September 3 and have been patiently waiting. But just got an email from "Deutsche Post AG" that it was delivered when I never received anything. Got no reply from Dom the owner. Should I be worried?
Rappelbox Posted September 14, 2019 Posted September 14, 2019 No need to worry, all orders are being processed but got a little delayed due to personal circumstances I won’t comment publicly, sorry!
TomJ Posted September 23, 2019 Posted September 23, 2019 yes, you should be worried, as I currently had bad experiences with German Gaming Supplies. I have ordered in March 2019 and just got partially delivered. I'm still waiting for the flipper buttons. Also the Pinscape Expansion Set was soldered incorrectly and is thus inoperativ and because of an incorrect manual a port of my teensy controller was destroyed. I got no response to my emails and phone calls for weeks nor any response to two letters of my legal protection.
JoltDefries Posted September 23, 2019 Posted September 23, 2019 Looks like I might be in the same boat. I ordered in the beginning of August but have not received anything yet either and tracking information I was given is not working yet. I also ordered the pinscape and flippers. Really hoping I receive both and that its not incorrectly resoldered. Wondering if I should just open dispute now with amazon pay and cut my losses. It seems that response time on this order is slow/non-existent I really want to get this order though and am trying to give them a chance
Rappelbox Posted September 23, 2019 Posted September 23, 2019 No need to worry, all orders are being processed but got a little delayed due to personal circumstances I won’t comment publicly, sorry!This ^^^^
JoltDefries Posted September 23, 2019 Posted September 23, 2019 appreciate the response! Have you had a chance to look at my order ( as well as OP ) yet? I have sent you a few PMs and emails with barely any update other than like "its coming"
TomJ Posted September 24, 2019 Posted September 24, 2019 @Rappelbox any comment on my order from March 2019? the flipper buttons were still not received and the pinscape is not working because of incorrectly soldered and missing parts? see my link above will you send or refund the buttons? will you send an replacement pinscape? Thanks
Rappelbox Posted September 25, 2019 Posted September 25, 2019 Yes, buttons and replacement will be sent within next couple of days.
TomJ Posted September 25, 2019 Posted September 25, 2019 Thank you for your effort trying to solve the issues on my order. I am looking forward receiving your shipment.
JoltDefries Posted September 25, 2019 Posted September 25, 2019 @Rappelbox Does the "next couple days" apply to my order as well? Thanks!
Rappelbox Posted September 25, 2019 Posted September 25, 2019 [mention=8244]Rappelbox[/mention] Does the "next couple days" apply to my order as well? Thanks!Yes
mikoy Posted September 26, 2019 Author Posted September 26, 2019 Got my pin2dmd evo and its working great! Really satisfied on the build quality and the convenient molex power connects. Advice, best to reinstall vpinball and check pin2dmd. Sent from my iPhone using Tapatalk
JoltDefries Posted September 26, 2019 Posted September 26, 2019 glad to hear! Unfortunately I am still patiently waiting for my order to arrive so that I can finally finish my vpin
JoltDefries Posted October 2, 2019 Posted October 2, 2019 @Rappelbox any update? I am still not able to use my vpin at all until i get the controller and stuff. this is in regards to order#2019071838-001
Rappelbox Posted October 6, 2019 Posted October 6, 2019 Working hard to get everything out within next 3-4 days, some have already been shipped.
JoltDefries Posted October 8, 2019 Posted October 8, 2019 It looks like I forgot a chime board so I just placed an order for that (100111884). Hopefully you can manage to get that one out in next 3-4 days as well. Much appreciated!
JoltDefries Posted October 8, 2019 Posted October 8, 2019 @Rappelbox I probably should have asked before placing yet another order after not even receiving the first one. Is the pinscape chime board ready to ship or is it backordered or something? Thanks!
JoltDefries Posted October 8, 2019 Posted October 8, 2019 @Rappelbox good! I ordered it assembled. Will that affect the shipping time or do you already have assembled boards in stock?
JoltDefries Posted October 8, 2019 Posted October 8, 2019 @Rappelbox great! hopefully it can go out around the same time as my previous order from a while ago. really looking forward to finally getting it! Thanks
chrispin Posted October 12, 2019 Posted October 12, 2019 On 10/6/2019 at 12:13 PM, Rappelbox said: Working hard to get everything out within next 3-4 days, some have already been shipped. No pain No game. buddy .. greetings from GREECE..
JoltDefries Posted October 16, 2019 Posted October 16, 2019 @Rappelbox any update? It looks like status for both of my orders remains the same and have not bren shipped yet
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