Windows freezing when Shaker is activated / Pinscape

[adolar]

Hello to all of you.

 

I got a big Problem with my cabinet. I built my cabinet 4 years ago. The shaker is an original Stern shaker. The I/O Controller is a pinscape with power board and a chimeboard. The shaker is connected to the power board. In the DOF-Config the Shaker is reduced to 15/48. During the last 4 years I had no problems with my shaker. 

 

In january this year I updated the PC and the playfield to 120Hz 4k. Now I got an Intel I9 with a RTX 4090.

Now I got the problem that windows sometimes gets freezed during playing visual pinball 10.8 RC3. Everything is freezed, I can´t do anything. Ctrl + Alt + Del is not working. I have to press the power button till the computer shuts down. When rebooting there is no error message.

In the beginning this happend only once a week, now it happens more often. I found out that this is related to shaker activation. I can also provoke this when activating the shaker in the Pinscape config tool.

 

The Stern shaker has a coil diode from the beginning. Now I red once again in the pinscape built guide bei mjrnet and included to inductors. But nothing changes.

 

If I witch the shaker off in the DOF-Config, everything works fine (but I miss my shaker).

I already changed the port of the power board where the shaker is connected. After that I had no problems for one week and thought this should be the problem. But now it is the same again.

 

Any help would be appreciated

[Rappelbox]

probably one of your cables is near the shaker motor, it could be the usb or monitor cable or similar.
try to add as much clearance as possible between data cables and high-power or output cables in your cabinet.
I saw this issue already often and was mainly caused by the interference caused by the magnetic field of the shaker motor.

[adolar]

Well, I tried to create some room between the pinscape, the cables and the shaker.

I moved the shaker to the back of my cabinet.

 

We will see, if my problem is solved. I will keep you informed.

 

Thanks for your help.

[LegoYoda]

Potentially the other issues you MIGHT be having (although the above interferrance thing is likely) is that the shaker might physiucally be shaking so much that the GPU is shifting.  The 4090 is BIG AND HEAVY, if it moves in the slot it'll lock... (rubber dampners isolating the Mobo would work here)

[LynnInDenver]

Yeah, the shaker is pretty much the biggest reason I went from the PC being incorporated into the cabinet to sitting on the floor under the cabinet, it was just easier that way. I've acknowledged that my initial plan to take the finished vpin to a show wasn't going to happen.