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I am a gold level subscriber, but I am often required to wait 45 seconds before my download begins.  Can you please help resolve this issue?   Thank you!

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Posted
12 hours ago, finman2000 said:

I am a gold level subscriber, but I am often required to wait 45 seconds before my download begins.  Can you please help resolve this issue?   Thank you!


The account you are posting with does not indicate that it is gold... perhaps you have multiple accounts? 

I checked for duplicate accounts and was not able to locate one... The system has nothing showing any transactions with this account. If you believe that you are indeed Gold, please check your PayPal under subscriptions and PM me the subscription transaction ID.

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