Pinscape Issues ~ Balls won't plunge, moves a few inches falls back even on full plunge

[spikedbat]

Hi Guys,

 

I've got an issue that has come up.

My Vpin will no longer plunge the ball out of the shooter lane. 

The Vpin had been sitting for some time and when I booted it up I now have this problem.

The guy who built my Vpin for me, used rubber bands to mount the Pinscape in the back of the cabinet. Over time they disintegrated so I have since mounted the pinscape firmly via plastic stand offs and screws.

Keep in mind before I re-mounted the pinscape this problem was present. I was hoping the solid mount would fix the problem.

 

Anyhow long story short when I plunge the ball just moves a few inches then comes back. It seems like the tables are tilted way too steep maybe?

I have gone into the Pinscape setting and re-centered etc and also re-calibrated the plunger, with no luck.

I'm kinda stuck and not sure what else can be done?

 

I could post a video if that helps explain this, but I'm wondering if anybody else has had this issue?

 

Any help much appreciated.