Pup Packs Don't Load for Rom Based Games

[g0badgers]

I've been banging my head against a wall for two days on this. Pup packs for non-rom based games load without issue (Stranger Things, Beatles, Leprechaun etc).

Any Rom based game, nothing happens, just the standard DMD appears.

 

Everything installed with Baller Installer.

 

I've read and re-read Nailbuster's troubleshooting guide here: https://www.nailbuster.com/wikipinup/doku.php?id=puppack_troubleshoot

 

I've even set up a second PC and same exact issue on both machines.

 

I'm getting good output in PUPLOG.txt like

20221107 09:08:01 Open called 
20221107 09:08:01 Set Game Name thread austin 
20221107 09:08:01 Start Thread Matching 2
0221107 09:08:01 create PuPCap 
20221107 09:08:01 Init Game name:austin 
20221107 09:08:01 Create Object Display 
20221107 09:08:01 imagedir:C:\vPinball\PinUPSystem\PuPVideos\austin\PuPCapture 
20221107 09:08:01 num images 32 20221107 09:08:09 Free Object Display

DmdDevice.ini has
 

[pinup]

; if enabled, send frames to PinUP.

enabled = true

Anyone have any experience with troubleshooting this issue? It can't be this hard to get these going, correct?

[g0badgers]

I just noticed something in my DmdDevice.log file:

 

 [1] 2022/11/07 11:10:57.069  INFO | Successfully loaded config from C:\vPinball\VisualPinball\VPinMAME\DmdDevice.ini.
 [1] 2022/11/07 11:10:57.186  INFO | Starting VPinMAME API 1.10.2 through Setup64.exe.
 [1] 2022/11/07 11:10:57.186  INFO | Assembly located at C:\vPinball\VisualPinball\VPinMAME\DmdDevice64.dll
 [1] 2022/11/07 11:10:57.186  INFO | [vpm] Open(0)
 [1] 2022/11/07 11:10:57.186  INFO | [vpm] PM_GameSettings(0, austin, 0)
 [1] 2022/11/07 11:10:57.186  INFO | Disabling game colorization
 [1] 2022/11/07 11:10:57.186  INFO | Setting game name: austin
 [1] 2022/11/07 11:10:57.186  INFO | Setting color: #FFFF5820
 [1] 2022/11/07 11:10:57.194  INFO | Opening virtual display...
 [8] 2022/11/07 11:10:57.350  INFO | Added VirtualDMD renderer.
 [8] 2022/11/07 11:10:57.350 ERROR | Cannot load C:\vPinball\VisualPinball\VPinMAME\dmddevicePUP.DLL
 [8] 2022/11/07 11:10:57.350  INFO | Transformation options: Resize=Fit, HFlip=False, VFlip=False
 [8] 2022/11/07 11:10:57.350  INFO | Applying default color to render graphs (#FFFF5820).
 [8] 2022/11/07 11:10:57.350  INFO | Setting up 2-bit VPM Graph for 1 destination(s)
 [8] 2022/11/07 11:10:57.375  INFO | Connecting VPM 2-bit Source to Dmd (Gray2 => Gray2)
 [8] 2022/11/07 11:10:57.386  INFO | Setting up 4-bit VPM Graph for 1 destination(s)
 [8] 2022/11/07 11:10:57.386  INFO | Connecting VPM 4-bit Source to Dmd (Gray4 => Gray4)
 [8] 2022/11/07 11:10:57.386  INFO | Setting up RGB24-bit VPM Graph for 1 destination(s)
 [8] 2022/11/07 11:10:57.386  INFO | Connecting VPM RGB24 Source to Dmd (Rgb24 => Rgb24)
 [8] 2022/11/07 11:10:57.386  INFO | Setting up Alphanumeric VPM Graph for 1 destination(s)
 [8] 2022/11/07 11:10:57.816  INFO | Creating FBOs for 128x32
 [1] 2022/11/07 11:11:05.581  INFO | [vpm] Close(0)
 [1] 2022/11/07 11:11:05.581  INFO | Closing up.
 [1] 2022/11/07 11:11:05.602  INFO | Source for 1 renderer(s) stopped.
 [1] 2022/11/07 11:11:05.602  INFO | Source for 1 renderer(s) stopped.
 [1] 2022/11/07 11:11:05.602  INFO | Source for 1 renderer(s) stopped.
 [1] 2022/11/07 11:11:05.602  INFO | Source for 0 renderer(s) stopped.

 

[8] 2022/11/07 11:10:57.350 ERROR | Cannot load C:\vPinball\VisualPinball\VPinMAME\dmddevicePUP.DLL

 

Anyone know the root cause of this error?

[Thalamus]

My guess is that your dmddevicepup.dll is a 32bit dll, and you won't be able to make it work without either getting a 64bit version or install 32bit pinmame.

[g0badgers]

Re-ran the pinmame with just the 32-bit setup. Here are my log files. No errors that I can see. Let me know if there are any others I should be looking for. I'm not seeing any references now to dmddevicePUP.DLL however.

 

 

DmDDevice.log:

 

 [3] 2022/11/07 11:46:25.972  INFO | Successfully loaded config from C:\vPinball\VisualPinball\VPinMAME\DmdDevice.ini.
 [3] 2022/11/07 11:46:26.030  INFO | No altcolor folder found, ignoring palettes.
 [3] 2022/11/07 11:46:26.030  INFO | Starting VPinMAME API 1.10.2 through VPinballX.exe.
 [3] 2022/11/07 11:46:26.030  INFO | Assembly located at C:\vPinball\VisualPinball\VPinMAME\DmdDevice.dll
 [3] 2022/11/07 11:46:26.030  INFO | [vpm] Open(0)
 [3] 2022/11/07 11:46:26.038  INFO | [vpm] PM_GameSettings(0, austin, 0)
 [3] 2022/11/07 11:46:26.038  INFO | Disabling game colorization
 [3] 2022/11/07 11:46:26.038  INFO | Setting game name: austin
 [3] 2022/11/07 11:46:26.038  INFO | Setting color: #FFFF5820
 [3] 2022/11/07 11:46:26.038  INFO | Opening virtual display...
 [8] 2022/11/07 11:46:26.210  INFO | Added VirtualDMD renderer.
 [8] 2022/11/07 11:46:26.210  INFO | PinUP DLL starting austin...
 [8] 2022/11/07 11:46:26.210  INFO | Added PinUP renderer.

 

Puplog.txt

 

20221107 11:46:26 Set Game Name thread austin
20221107 11:46:26 Start Thread Matching
20221107 11:46:26 create PuPCap
20221107 11:46:26 Init Game name:austin
20221107 11:46:26 Create Object Display
20221107 11:46:26 imagedir:C:\vPinball\PinUPSystem\PuPVideos\austin\PuPCapture
20221107 11:46:26 num images 32
20221107 11:46:42 Free Object Display

 

[judremy]

I am getting this error since updating my dll files and such for serum support.  Hoping someone else can help.

[SteT]

Hi - I did not want to start a new thread so have latched on to this one

 

Same problem

 

Pups load fine on non ROM based tabled and also load fine on ROM based tables using 32 bit - problem is when using 64 bit

 

I downloaded the PinUPSystem x64 zip file which holds the plugins64 folder and a dmdmdevicePUP64.dll.

Dropped them into the appropriate folders, but the Pups still wont work

 

I noticed on my dmddevice.ini file there is a section about putting the path addresses down for the native 32bit and 64bit versions, so for plugin.0.path64 I entered the C:\ address of where the above plugin64 folder was located

 

Tried again but still no luck

 

Any advice please

[SteT]

Managed to get to work.  Ran the popper install on my desktop - then took the B2S folder out of it and dropped into my tables folder inside my cab and 64 bit pups working now on rom based games