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  • Account Validation & Password Reset Emails

    We have noticed a large number of our outgoing emails being rejected by our mail server.  This includes password reset emails as well as account validation emails.  I have been working with our email services and they found that the links in the emails were causing them to get caught in spam filters.  They have fixed this and our outgoing emails are now able to get through.  If you have requested a password reset over the past couple weeks or so, please try again. 

     

    For account validation emails; I have to send each one individually... Looking at the list; I have over 700 emails that need to be manually resent.  This list will take me a while to go through.  If you've registered during this time period and did not get your validation email, please email email_address.png.  Include the email address you registerd with as well as your username.

    Multiple Accounts: If you have multiple registrations/usernames; the system may ban any duplicate accounts.  If this happens, email me and we can work something out to get it corrected.


    Dazz
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    Thanks for letting us know. I saw a guy on vpforums saying he could not get back in a few days ago when he reset his pass. He was trying to find someone who knew you personally. I could not find the thread though. If I find it I'll point him here.

     

    Maybe since you have the rejected emails, you have the records and they can be contacted.

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    1 hour ago, goodtwist said:

    Thanks for letting us know. I saw a guy on vpforums saying he could not get back in a few days ago when he reset his pass. He was trying to find someone who knew you personally. I could not find the thread though. If I find it I'll point him here.

     

    Maybe since you have the rejected emails, you have the records and they can be contacted.

    That may have been moi......all good now thanks to Dazz/Lens and Billy. PLURx

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